ScoopGods.com – The business world was shocked last week when when ScanScan Retail Software Solutions, Inc. (SSRS) announced in a company press release that they hard hired “retarded” people to run their customer service department. When the company laid off their team of customer service people back on late May, industry insiders speculated that the company planned to merely outsource the department to an overseas provider. After all, the retail climate has been very cold since 2008 and it isn’t uncommon for a company to find ways to cut costs and improve the bottom line. But the industry was shocked when...
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